The recent introduction of Apple Pay was widely described as the dawn of a new era for smartphone payments. But within a week, two major pharmacy chains, Rite Aid and CVS, rejected Apple’s version of the future: Both disabled Apple Pay (as well as other tap-to-pay mobile payments systems Google Wallet and Softcard).
In September, Macy's announced plans to roll out the largest beacon initiative in the retail industry with its partner, shopkick, a shopping app that awards users points for entering participating stores. The company is joining a host of retailers that have already made strides toward beacon technology, including Lord & Taylor and Hudson Bay.
With expectations higher than ever for a merry omnichannel holiday season, retailers are assertively preparing their shipping operations to avoid delivery and service hiccups.
A shortage of transportation equipment and possible labor disruptions at the Los Angeles/Long Beach port complex, the nation's busiest, is delaying shipping containers for up to three weeks, threatening timely delivery to retailers for the holiday season.
Twenty percent of American adults already own a wearable device and the adoption rate - on par with tablets in 2012 - is quickly expected to rise, according to PwC's Consumer Intelligence Series-The Wearable Future report, an extensive U.S. research project that surveyed 1,000 consumers, wearable technology influencers and business executives, as well as monitored social media chatter, to explore the technology's impact on society and business.
Bellwether retailers eBay and Wal-Mart have reduced their expectations of sales growth for the current fiscal year, blaming the lower outlooks, in part, on the stronger dollar.
Collaboration among private-label partners has never been more important, and recent research suggests that in addition to improving organization, communication, safety and compliance, better collaboration among private-label stakeholders can also lead to improved production and cost efficiencies.
Walmart management is trying to turn a very big ship. As supercenters underperform, the focus has shifted to small stores and omnichannel initiatives, moves confirmed by Walmart CEO Doug McMillon during a meeting with analysts.