A survey by ShopRunner, which brings together a network of retailers to deliver shopping services, found that consumers are not concerned solely about free shipping on purchases, but free return shipping is increasingly at the forefront of their needs.
For smaller items delivered to most of its business customers, the company has replaced corrugated cardboard boxes with returnable plastic totes and paper bags. The experiment has yielded big benefits in less than a year.
As I waited to pay for my groceries the other day, a manager instructed a novice bagger on the art of separating lighter items, like the eggs, from heavier ones, such as a 12-pack of canned dog food. Like to like, the boss said; that way stuff doesn't get crushed on the ride home.
Tom Boike, vice president of supplier management with UPS, details UPS's journey toward the adoption of cloud technology, and what it means for users of international logistics services.
While automation of supply chain processes is considered an important factor in improving efficiency, a large proportion of respondents to a Kewill study still struggle with manual operations. Only 11 percent have 100-percent hands-free shipping in their distribution center operations, for example.
When many doubted needed HIV/AIDS commodities could be delivered timely and qualitatively to hard-to-reach areas of Africa, an innovative approach to healthcare logistics proved them wrong.
Late or inaccurate deliveries can have a major negative impact on consumers' future decisions to shop with a retailer online, by phone, or in the store, according to a study released by Voxware.
