The last mile is the most costly and time-consuming part of the shipping process, thanks to high-quantity package drop-offs and low-quantity volumes.

As FedEx and UPS beef up automation to keep pace with surging e-commerce and a potential threat from Amazon, they’ve been stumped at a crucial stage: loading and unloading trucks.

Ford follows General Motors and Volvo in joining with the online retailing giant to offer Key by Amazon In-Car delivery service.

Amazon’s announcement registered loudly in the halls of its competitors: e-commerce companies and old-line retailers that will now have to start investing just as furiously to keep up.

Amazon.com Inc. will spend $800m in the current quarter to reduce delivery times for top customers to one day from two, trying to revive its main e-commerce franchise and ward off greater competition.

Uber wants to convince investors that it’s a transportation and logistics market-maker that can build — and then supply — new demand for everything from scooters and bicycles to freight and food delivery.

Often tagged as Africa’s Amazon.com, Jumia Technologies has been able to grow in markets largely untapped by the U.S. heavyweight, which is hampered by a lack of distribution infrastructure on the continent.

The drone deliveries further United Parcel Service's push into managing and delivering healthcare products.

Today’s “new retail” — a shopping experience that seamlessly blends digital and offline commerce — is still in its infancy. But it’s already defining the future of technology, business and operational strategies for companies worldwide.