Our post-holiday gifting hangover tends to be a peak time for returns, exacerbating a problem that’s grown more vexing for retailers with the rise of e-commerce.

“If it’s broke, fix it!” is a Patagonia company motto, and the company takes the motto seriously. It has operated a recycling and repair program, Worn Wear, in various permutations since 2005.

Reverse logistics is an integral process in many industries and can result in lost revenue, missing components and disgruntled customers if not handled correctly.

From global manufacturers such as Harley-Davidson Inc to small tech startups, companies are scrambling to rework supply chains built for an era of stable, open trade policy that is now under threat.

Consumers, and millennials specifically, have clearly set a precedent: they want sustainability to be top-of-mind for brands when it comes to achieving their business goals, according to social media software provider Digimind Inc.