It’s tough enough starting a company. But for a female entrepreneur in the world of parcel logistics, it’s equally vital to promote diversity within the industry.

Retailers have always had to deal with returns. But with the steady rise of online sales, the amount of returned product is growing larger with each passing year.

Autonomous trucks might be here sooner than expected, but getting the driver out of the cab is only the first step in realizing the technology's promise, says Wiley Deck, vice president of government affairs and public policy with Plus.

The amount of real-time data from multiple sources needed to optimize operations and move product quickly requires advanced, artificial intelligence–enabled technology. Enter predictive analytics. 

Businesses should care about sustainable supply chains if only to save money, says Jason Meklir, vice president of enterprise sales at Flock Freight.

With the decrease in brand loyalty, customer experience (CX) has become the new frontier to conquer, as businesses are no longer competing on price or product. 

Logistics experts are busy considering ways in which their supply chains can be redesigned so as to avoid the kind of congestion that has brought international goods movement to a virtual halt at major ports. But in the meantime, the system is crying out for some form of immediate relief.

Final-mile delivery will not go back to pre-pandemic levels, says Khaled Naim, chief executive officer and co-founder of Onfleet. Shippers need to make adjustments.

Shippers need to diversify their supply chains if they are to avoid bottlenecks in the future, says Coby Nilsson, chief executive officer of Enveyo.