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Technology

Can’t Cope With a Mass of Customer Complaints? A.I. to the Rescue

Can’t Cope With a Mass of Customer Complaints? AI to the Rescue

July 29, 2019
Robert J. Bowman, SupplyChainBrain

The old days of the Quality movement seem quaint in retrospect: the banners, the slogans, the prizes and team-building events. Today, quality management is all about information — or, more to the point, how to keep from getting buried in it.


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Parcel Shipping Undergoes a Transformation
Video

Q&A | Parcel Shipping Undergoes a Transformation

July 29, 2019
SupplyChainBrain

The character and definition of parcel shipping is undergoing significant change, driven by e-commerce and the demands of the omnichannel, says Ken Fleming, president and chief supply officer of Logistyx.


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Striking a Balance Between Supply-Chain Complexity and Resilience

Striking a Balance Between Supply-Chain Complexity and Resilience

July 29, 2019
Shekar Hariharan, SCB Contributor

One of the biggest challenges facing anyone in supply-chain optimization is balancing complexity and resilience.


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Four Ways to Pass a Roadside Inspection

Four Ways to Pass a Roadside Inspection

July 26, 2019
Ken Evans, SCB Contributor

Here’s what drivers, owner-operators and fleet managers need to know about passing intensive roadside inspections by federal regulators.


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Embarking on a Journey to the Digital Supply Chain
Video

Q&A | Embarking on a Journey to the Digital Supply Chain

July 26, 2019
SupplyChainBrain

Supply-chain visibility is just the first step in the journey toward enabling a digital supply chain, says David McCarty, vice president of customer solutions with TransVoyant.


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A Modern Approach to Training for a Modern Workforce

A Modern Approach to Training for a Modern Workforce

July 25, 2019
Carol Leaman, SCB Contributor

Safety and efficiency: It’s a constant balancing act for manufacturers and the supply chain.


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Digital Network Platforms: The Five-Stage Maturity Model

Digital Network Platforms: The Five-Stage Maturity Model

July 24, 2019
Roddy Martin, SCB Contributor

Breaking down the stages of the maturity model for achieving digital transformation of the supply chain.


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How Analytics Are Transforming the Supply Chain
Video

Q&A | How Analytics Are Transforming the Supply Chain

July 24, 2019
SupplyChainBrain

Jim Hayden, chief technology officer with Savi Technology, details how analytics are improving the supply chain — especially human capabilities.


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The New World of 'Software Intelligence'
Video

Q&A | The New World of 'Software Intelligence'

July 23, 2019
SupplyChainBrain

Spencer Askew, chief executive officer with Teknowlogi, offers his definition of the term "software intelligence," and discusses how it enables new developments in artificial intelligence and machine learning.


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Four Solutions to Achieving a More Transparent Supply Chain

Four Solutions to Achieving a More Transparent Supply Chain

July 23, 2019
Mark Kozeal, SCB Contributor

Global supply chains are becoming increasingly complex, as businesses juggle multinational suppliers and service providers, constantly shifting regulations, and more informed consumers demanding increased responsiveness and sustainability.


Read More
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Technology

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