Technology

Apptricity Unveils Smartfleet for Mobile Business Management

January 10, 2013

Apptricity, developer of the Jetstream suite of supply-chain, electronic procurement and financial productivity software, has made available a new tool to help users manage vehicle-based businesses.

Voice Analytics Can Gauge Customer Service Satisfaction

January 10, 2013

CRM Buyer

How people speak is as important as the words they say when it comes to sentiment analysis. "The human voice is made of many repeating patterns," said Amir Liberman, CEO of Nemesysco. "Everything that attracts your attention will generate a slight disturbance in these patterns. We look carefully at this voice chart, and we identify disturbances."

Speeding up Shipping and Improving Customer Satisfaction in an Automotive Company's Operations

January 9, 2013

Challenge: A leading manufacturer for the automotive sector was faced with challenges in their shipping operations. They were performing pick/pack process within the ERP system and final shipping/ manifesting using 3rd party black-box systems.

aPriori Issues Update of Product Cost-Management Platform

January 9, 2013

aPriori

aPriori, a vendor of software for product cost management, has released an update of its platform. The tool aids in cost control by providing design, engineering, sourcing and manufacturing professionals with knowledge and technology infrastructure, helping them to determine the cost of a part or complete product.

Ordoro, Bigcommerce Partner to Offer Drop-Shipping to eTailers

January 9, 2013

Bigcommerce

Ordoro has teamed up with Bigcommerce to provide online retailers with the ability to drop-ship orders to customers. Ordoro is an electronic-commerce application which helps merchants to streamline their back-office operations.

Syspro Offers Enhanced ERP Applications for Mid-Sized Companies

January 9, 2013

Syspro

Syspro, a developer of enterprise resource planning (ERP) software, is readying Syspro 7 for general market release in 2013. The tool is currently available in community preview mode to Syspro resellers and partners.

RFID Technology Enables Bars to keep Better Tabs on Booze

January 9, 2013

RFID Journal

Several Miami-based restaurants and bars are employing a radio frequency identification solution that identifies and weighs liquor bottles, and then transmits that information to a server where it can be linked to point-of-sale (POS) data. In this way, management can know how much of each type of liquor is being poured, how customers are then being charged at the register, and when any discrepancies might occur, such as an over- or under-pour, a missing bottle or unbilled pours.

Wynright Introduces Tracking Tool for Returned Inventory in D.C.s

January 8, 2013

Wynright Corp.

Wynright Corp., a vendor of intelligent material-handling systems, has introduced Visual Sort, a tool that allows for the tracking and restocking of returned inventory in distribution centers.

Many Consumers Attracted by Same-Day Delivery Service Opt for Next-Day Service

January 8, 2013

Storefront Backtalk

With all the attention recently being paid to same-day deliveries by retailers including eBay, Walmart, Macy's, Nordstrom and tons of others, here's an interesting stat"”and a delicious contradiction"”from Amazon, the largest and earliest same-day retail deliverer: consumers consider the service, purchase an item, then don't opt to use same-day service.

Mastering the Complexities of Global Trade

January 7, 2013

Scott Byrnes, Anthony Hardenburgh, Ty Bordner and Stephanie Miles, Amber Road

Technology

The latest news, analysis and trends regarding technology solutions and their impact on supply chain management. New technologies in forecasting and demand planning, supply chain visibility, big data analytics, the internet of things (IoT), cloud and software as a service (SaaS), enterprise resource planning (ERP) and transportation management systems (TMS) and WMS are transforming the way companies do business - and allowing them to stay ahead of the competition in their industries. As these solutions continue to evolve, businesses are discovering new ways to increase efficiency and cut costs. Learn how companies around the world are improving operations through their strategic use of supply chain technology solutions.