For HR, the imperative is clear: the success of the digital overhaul depends entirely on overcoming internal resistance and establishing a foundation of trust.
The vast majority of generative AI pilots fail to deliver meaningful business impact — not because the models underperform, but because users never fully adopt the tools.
Once viewed as a way to improve efficiency, automation is now recognized as a growth enabler that allows businesses to scale with agility, improve decision-making, and deliver greater value to both customers and employees.
The newly-announced layoffs will be in addition to 1,000 corporate role cuts announced last year, and will largely be focused on distribution center jobs in Tennessee and Mississippi.
The courier has been closing and consolidating dozens of sorting facilities, offering buyouts to union drivers and cutting back on seasonal workers to trim expenses.
Although AI “enhanced” jobs tend to come with a boost in wages, by contrast, AI will eliminate entirely many roles traditionally taken by younger workers.