Supply Chain Analysis & Consulting

Three Customer Experience Myths, According to Gartner Analysts

The performance gap between customer experience leaders and runners-up is widening, with those on top being disproportionately rewarded. Gartner Inc. said organizations must ignore three myths in order to achieve a superior customer experience.

October 2, 2018

Gartner

The performance gap between customer experience leaders and runners-up is widening, with those on top being disproportionately rewarded.

APICS Launches Supply Chain Management Nonprofit

Supply chain certification group APICS has announced a new organization “that will propel the supply chain industry forward.”

October 2, 2018

APICS

Supply chain certification group APICS has announced a new organization “that will propel the supply chain industry forward.”

The Metal That Started Trump’s Trade War

The president’s aluminum tariff is bad for America — and great for Switzerland’s Glencore.

October 1, 2018

Bloomberg

The president’s aluminum tariff is bad for America — and great for Switzerland’s Glencore.

Four Ways to Drive Supplier Innovation

Buyers should develop an “outside in, inside out” dialogue.

October 1, 2018

Supply Management

Buyers should develop an “outside in, inside out” dialogue.

Perspective | Startups Grow When They Extend Corporate Values Into the Supply Chain

In the rush to get to market, some companies overlook the benefits of extending their values into their supply chains.

September 28, 2018

Dave Evans, SupplyChainBrain Contributor

In the rush to get to market, some companies overlook the benefits of extending their values into their supply chains.

Here Are This Year’s Top 15 Supply Chains in Europe

Gartner Inc. has released the findings from its annual European Supply Chain Top 15, identifying supply chain leaders and highlighting their best practices.

September 27, 2018

Gartner

Gartner Inc. has released the findings from its annual European Supply Chain Top 15, identifying supply chain leaders and highlighting their best practices.

The Rise of the Super-Intelligent Supply Chain

The ability to track and verify equipment and products at any stage — in development, in production, in shipment and at customer sites — has long been the holy grail of connected businesses.

September 25, 2018

Forbes

The ability to track and verify equipment and products at any stage — in development, in production, in shipment and at customer sites — has long been the holy grail of connected businesses.

Gartner Forecasts Global Cloud Revenue to Slow Next Year

The worldwide public cloud services market is projected to grow 17.3 percent in 2019 to total $206.2bn, up from $175.8bn in 2018, according to Gartner Inc. In 2018, Gartner forecasts that the market will grow 21 percent, up from $145.3bn in 2017.

September 25, 2018

Gartner

The worldwide public cloud services market is projected to grow 17.3 percent in 2019 to total $206.2bn, up from $175.8bn in 2018, according to Gartner Inc.

Milan Defends Luxury Supply Chain During Fashion Week

The talk off the Milan runway this season has been a perceived assault on Made-in-Italy’s integrity.

September 24, 2018

The Washington Post

The talk off the Milan runway this season has been a perceived assault on Made-in-Italy’s integrity.

Governments Are Making Slow Progress With Digital Initiatives, Analysts Say

Digital business initiatives are high on governments’ agendas across the globe. But their ability to scale these initiatives is increasing slowly — and progress lags behind that of other industries, according to a survey by Gartner Inc.

September 20, 2018

Gartner

Digital business initiatives are high on governments’ agendas across the globe. But their ability to scale these initiatives is increasing slowly — and progress lags behind that of other industries, according to a survey by Gartner Inc.