The same technologies that enable tighter, more efficient supply chains can also unlock better customer experience, engagement and loyalty.

Rapid industry advances are creating new ways for commercial operators to enhance their shipping and carrier services.

As its jingle says: “Ace is the place with the helpful hardware folks.” But in a store with frequent stockouts, customer service can only go so far.

Milan, Rome and other major Italian cities pose huge logistical obstacles to deliverers of product ordered online.

The grower-owned cooperative seeks to expand visibility of its product “from farm to fork,” in a pilot program undertaken with SAP and a group of supply-chain partners.

Thanks to cheap labor, U.S. wood-furniture manufacturers like Bassett Furniture Industries often import their products from Asia — making logistics providers crucial partners.