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E-Commerce/Omni-Channel

A MAN APPLIES PACKING TAPE TO A BROWN CARDBOARD BOX IN A LIVING ROOM OR OFFICE

Retailers Balance Return Policies with Fight Against Fraud

January 2, 2025
SupplyChainBrain

Across Appriss Retail's 60 U.S. retail clients, total merchandise returns in 2024 were valued at $685 billion, and made up more than 13% of all sales.


Read More
A RED WHITE AND BLUE PAINTED PLANK CUT IN THE SHAPE OF THE UNITED STATES IS SURROUNDED BY A CLEAR PLASTIC WALL, AND FESTOONED WITH  SIGNS SAYING TARIFFS AND 10%, 80%, 100%

Threatened U.S. Tariffs Could Wipe Out Company Profits: PwC

December 31, 2024
Helen Atkinson, Managing Editor

Uncertainty regarding whether Trump will actually impose the tariffs he has proposed is a matter of intense speculation.


Read More
A person in a green button-down shirt with their hands on a brown cardboard box sealed with masking tape.

Boxing Day Retail Returns Jump 15% in 2024

December 30, 2024
SupplyChainBrain

The largest increase in returns came from cosmetics and personal care items, which saw a 36% year-over-year jump.


Read More
A white and brown warehouse building, with a large blue arrow shaped like a smile adorned across the top above a panel of black windows

Strikes End at Amazon Delivery Centers

December 30, 2024
SupplyChainBrain

The Teamsters say that they plan to continue their fight against Amazon, but did not specify where or when any additional strikes might occur in the weeks ahead.


Read More
A metal grey warehouse building, with "Amazon" written in black lettering across the top left

Strikes Underway at Nine Amazon Facilities

December 23, 2024
SupplyChainBrain

The Teamsters say that they represent more than 10,000 Amazon workers combined across 10 U.S. warehouses and delivery stations.


Read More
e-commerce-returns-iStock-1339565092-copy.jpg
THINK TANK

Optimizing Shipping and Logistics in the E-commerce Era

December 23, 2024
Deborah Surrette, SCB Contributor

Rising costs and labor shortages are making it harder than ever for retailers to meet customer expectations of on-time and affordable shipping.


Read More
An app screen of a phone, depicting an orange icon with white writing that reads "Temu," a brown icon with an arrow shaped like a smile for Amazon, and a black icon with a white "S" representing Shein.

Price vs. Speed – The Battle in E-commerce Continues

December 20, 2024
SupplyChainBrain

UPS Capital says merchants “face a delicate balancing act in meeting these consumer demands: providing expedited delivery while managing rising operational costs.”


Read More
A miniature shopping car on a laptop keyboard, with four brown cardboard boxes and a red Santa hat, next to a round red Christmas ornament

Retailers Expect Flood of 'Super Saturday' Shoppers Before Christmas

December 19, 2024
SupplyChainBrain

The National Retail Federation is predicting the second busiest "Super Saturday" since 2016, as consumers get in their last-minute holiday shopping.


Read More
May 28, 2022. The exterior of an Amazon Logistics delivery agency located in southern Paris can be seen in front of a blue sky. Photo: iStock.com/HJBC

Amazon Delivery Workers Strike

December 19, 2024
SupplyChainBrain

Amazon claims it has no obligation to bargain with the workers, because they are employees of companies that Amazon uses to deliver packages to customers.


Read More
A white and brown warehouse building, with a large blue arrow shaped like a smile adorned across the top above a panel of black windows

Senate Probe Claims Amazon Ignored Warehouse Safety Warnings

December 17, 2024
SupplyChainBrain

An analysis of company data showed that Amazon warehouses recorded over 30% more injuries than the industry average in 2023.


Read More
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E-Commerce/Omni-Channel

The latest supply-chain news, analysis, trends and tools for executives in the e-commerce/omnichannel industry — which consists of companies engaged in internet retailing, including those with auxiliary brick-and-mortar stores. Learn how e-commerce/omnichannel companies and their suppliers around the world are managing the flow of products across all channels of the enterprise. Experts sound off on forecasting and demand planning, supply-chain visibility, logistics outsourcing, inventory optimization, transportation management, warehouse management, supply-chain security, corporate social responsibility and more.

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