Globalization may be entering a new chapter, but the international exchange of goods and services, propelled by technological innovation, the growing impact of social networking, and the rising number of online shoppers, is not only here to stay, but is accelerating.
Challenge: A high-profile customer needed fulfillment for over-the-counter pharmaceutical goods at a new e-commerce store on short notice. Requirements included robust inventory controls, multi-site scalability and fast WMS set up — with a hard "go live" of just 29 days.
Retail stores are increasingly adopting a hybrid model, whereby they accommodate both in-store shoppers and the fulfillment of e-commerce orders, according to John Morris, retail and industrial & logistics leader, and Melina Cordero, managing director for retail capital markets, with CBRE.
In 2020, COVID-19 caused retailers and shoppers alike to adapt to new shopping experiences, including curbside pickup and drop-ship. In 2021, we’ll see a continued transformation of omnichannel buying behavior.
The latest supply-chain news, analysis, trends and tools for executives in the e-commerce/omnichannel industry — which consists of companies engaged in internet retailing, including those with auxiliary brick-and-mortar stores. Learn how e-commerce/omnichannel companies and their suppliers around the world are managing the flow of products across all channels of the enterprise. Experts sound off on forecasting and demand planning, supply-chain visibility, logistics outsourcing, inventory optimization, transportation management, warehouse management, supply-chain security, corporate social responsibility and more.
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