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E-Commerce/Omni-Channel

A PLANE WITH THE DELTA INSIGNIA SITS ON A RUNWAY

Delta Cargo Launches E-Commerce Solution DeliverDirect

January 31, 2024
SupplyChainBrain

The new service is aimed at e-commerce retailers seeking to optimize their direct-to-consumer shipping solutions.


Read More
A GREEN AND BLUE PAIR OF GLASSES SIT ON TOP OF A NOTEBOOK NEAR AN OPEN LAPTOP WITH GREEN GRAPHS ON IT. MANY LUSH, GREEN TREES CAN BE SEEN THROUGH A LARGE WINDOW IN THE BACKGROUND.
THINK TANK

Navigating Green Marketing Risk

January 25, 2024
Mollie Hughes, SCB Contributor

The use of certain green marketing terms can lead to legal repercussions and financial consequences if not employed accurately and responsibly.   


Read More
A BOEING 737 MAX, SEEN FROM BELOW, FLIES THROUGH A BLUE SKY WITH CLOUDS

More Trouble for Boeing, as Online Travel Agency Sees Rise in Customers Filtering Out its Planes

January 24, 2024
SupplyChainBrain

Kayak said that it experienced a 15-fold increase following the Alaska Airlines incident in the use of its aircraft filter feature, which the company first launched in March 2019.



Read More
A PERSON USES THEIR CELL PHONE TO SCAN A BARCODE ON A BOX THAT SITS ON A TABLE. SEVERAL OTHER BOXES ARE STACKED ON TOP OF EACH OTHER ON THE TABLE.

Abuse of Consumer Returns Policies Rife, Report Finds

January 24, 2024
SupplyChainBrain

Among those who admitted to committing returns policy abuse, fraud, or other unfavorable return behaviors, between 20% and 30% said they engaged in this behavior at least once a week.


Read More
frayt-last-mile-speed-meets-last-mile-quality-jim-waters-1.jpg

Watch: Last-Mile Speed Meets Last-Mile Quality

January 24, 2024
Robert J. Bowman, SupplyChainBrain

When it comes to meeting customer expectations for last-mile delivery, it's not just about speed. Service quality and visibility are equally important, says Jim Waters, vice president of marketing with Frayt.


Read More
A WOMAN SEATED ON A COUCH PULLS A SWEATER OUT OF A DELIVERY BOX, FROWNING
SCB FEATURE

Consumers and Retailers Share Responsibility for Reducing Returns

January 23, 2024
Matthew Gideon, Senior Editor

One way consumers can help reduce returns (and growing landfills) is to shop more conscientiously by going into stores to test out products before making a repeat purchase online.



Read More
A SMILING DELIVERY WORKER PULLS A BOX OUT OF THE BACK OF AN SUV
SPECIAL REPORT

Five Criteria for Choosing Your Next E-Commerce Delivery Partner

January 23, 2024
Sponsored by Veho

This guide helps you navigate the complexities of the choice, ensuring that your chosen partner not only aligns with your brand's goals, but also elevates your customers' experience.


Read More
Maximizing-the-Impact-of-Your-Online-Brand-With-Digital-Marketing.jpg

Watch: Maximizing the Impact of Your Online Brand With Digital Marketing

January 22, 2024
Robert J. Bowman, SupplyChainBrain and Global Supply Chain Marketing Summit

Krista Neher, chief executive officer of Boot Camp Digital, shares the secrets of effective digital marketing, and rates current efforts by companies at online branding.


Read More
FOUR PEOPLE SIT ON CHAIRS ON A STAGE, FRAMED BY AN NRF BACKDROP

Consumer Market Analysts Cautiously Optimistic for 2024 at NRF Conference

January 18, 2024
Helen Atkinson, Managing Editor

A panel of experts at the National Retail Federation’s NRF’24 conference in New York said the retail market had a strong holiday season, and would likely continue to thrive.


Read More
TWO WOMEN, HOLDING SHOPPING BAGS, LAUGH AND GESTURE AT AN INDOOR STOREFRONT.
SCB FEATURE

Remember the Mall? Now, it’s a Fulfillment Center, and More

January 16, 2024
Helen Atkinson, Managing Editor

What’s particularly attractive about shopping malls is that they offer the possibility of creating a hybrid facility that combines logistics and fulfillment activities with in-person activities for shoppers.


Read More
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E-Commerce/Omni-Channel

The latest supply-chain news, analysis, trends and tools for executives in the e-commerce/omnichannel industry — which consists of companies engaged in internet retailing, including those with auxiliary brick-and-mortar stores. Learn how e-commerce/omnichannel companies and their suppliers around the world are managing the flow of products across all channels of the enterprise. Experts sound off on forecasting and demand planning, supply-chain visibility, logistics outsourcing, inventory optimization, transportation management, warehouse management, supply-chain security, corporate social responsibility and more.

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