Market volatility has eased somewhat relative to levels seen in the past three years, but the operational demands and customer expectations from an acceleration of omnichannel e-commerce – now around 20% of retail shipments and growing at ~10% annually – are here to stay.
Want a guide for your warehouse automation journey? Download the 2024 Warehouse Automation Buyer’s Guide for Robotic Solutions now to compare prospective AMR companies, the technology they employ, and the overall effectiveness and functionality of each solution provided!
Kayak said that it experienced a 15-fold increase following the Alaska Airlines incident
in the use of its aircraft filter feature, which the company first launched in March 2019.
Among those who admitted to committing returns policy abuse, fraud, or other unfavorable return behaviors, between 20% and 30% said they engaged in this behavior at least once a week.
When it comes to meeting customer expectations for last-mile delivery, it's not just about speed. Service quality and visibility are equally important, says Jim Waters, vice president of marketing with Frayt.
One way consumers can help reduce returns (and growing landfills) is to shop more conscientiously by going into stores to test out products before making a repeat purchase online.
This guide helps you navigate the complexities of the choice, ensuring that your chosen partner not only aligns with your brand's goals, but also elevates your customers' experience.
Krista Neher, chief executive officer of Boot Camp Digital, shares the secrets of effective digital marketing, and rates current efforts by companies at online branding.
The latest supply-chain news, analysis, trends and tools for executives in the e-commerce/omnichannel industry — which consists of companies engaged in internet retailing, including those with auxiliary brick-and-mortar stores. Learn how e-commerce/omnichannel companies and their suppliers around the world are managing the flow of products across all channels of the enterprise. Experts sound off on forecasting and demand planning, supply-chain visibility, logistics outsourcing, inventory optimization, transportation management, warehouse management, supply-chain security, corporate social responsibility and more.
Subscribe to our Daily Newsletter!
Timely, incisive articles delivered directly to your inbox.