Jeremy Tancredi, partner and leader of the Supply Chain Practice of West Monroe, recalls the plight that merchandisers found themselves in when they responded to a surge in demand during the pandemic, only to be left with excess inventory and capital equipment when it was over.

What exactly is an "engaged" frontline workforce in warehousing and logistics? And what is its impact on the business? Steven Klima, head of revenue enablement with WorkStep, offers a perspective.

Many third-party logistics providers gained an advantage from being early adopters of supply chain technology, but they soon met challengers in the form of pure-play technology providers, says Peter Weis, chief information officer and senior vice president at ITS Logistics.

Mike Graves, vice president product management with Pierbridge, a WiseTech Global company, describes the stages of a model that enables shippers to adjust to unexpected ups and downs of demand.

With all the focus on warehouse management systems, facilities might be neglecting the importance of managing the yard as well, says Colin Mansfield, vice president of Yard Management Solutions.

Bernadette Bulacan, chief evangelist with Icertis, talks about what’s needed today for companies to comply with environmental, social and governance (ESG) requirements in collaboration with their supply chain partners.

Jagadish Turimella, chief operating officer and co-founder of GEP, offers some best practices that companies can adopt for ensuring that their supply chains are prioritizing sustainability.

Rich Kilmer, chief executive officer of CargoSense, brings us up to date on the technology that enables shipment visibility — including the internet of things and digital twins — and what shippers are really looking for in that department.

Appointment scheduling in logistics has long been a manual process, prone to error and miscommunication. Thanks to automation, that's changing, says Tom Curee, president of Qued.

Nick Zabikow, senior director of sales for the Americas with HERE Technologies, explains the concept of private mapping, and how it helps shippers to customize their routing strategies.