Contrary to popular belief, automation doesn't spell an end to the presence of humans in manufacturing and distribution environments, according to Mark Juelich, president of Industrial Procurement Services.

John Donigian, senior director of product strategy with Moody’s Analytics, discusses the importance of promoting visibility, collaboration and data exchange across the extended supply chain.

Pavan Mahtani, general manager of returns with Veho, explains the complications that arise from the management of returns, along with solutions that can mitigate the cost for all involved.

Josh Dunham, chief executive officer of Reveel, describes four best practices that parcel shippers are employing in their relationships with carriers today.

While demand has dropped since then, the innovations remain, says Jakki Krage Strako, chief commerce and business solutions officer with the U.S. Postal Service.

A successful supply chain transformation begins with "changing the narrative," says George Raptis, vice president of operations at JP Outfitters. Among other things, the company had to stop viewing itself as "small."

Andrew Leto founder and chief executive officer of online truck freight procurement platform Emerge, has a habit of looking for gaps in the logistics industry that can be filled via emerging technologies.

New brands benefit by working with providers that can handle both consumer e-commerce and business-to-business fulfillment, says Austin Kreinz, founder and chief executive officer of Atomix Logistics.

Sustainability is more than a buzzword at Macy's, says Keelin Evans, vice president of sustainability at the retail giant.

Technology in support of final-mile delivery is advancing at a rapid pace. Mike Powell, chief technology officer with SEKO Logistics, traces its evolution and offers a glimpse into the future.