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Home » Authors » MultiChannel Merchant

Articles by MultiChannel Merchant

Sephora Is Using Mobile Across Entire Customer Journey

June 16, 2017
MultiChannel Merchant
Because beauty retailer Sephora views mobile as a key part of a customer journey, the company says it's doing everything to allow customers to discover, play and learn both online and in store.
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How New Payment Services Are Changing E-Commerce

June 6, 2017
MultiChannel Merchant
Global e-commerce was worth $1.9tr in 2016 - sustaining double-digit gains year-on-year. Many tech companies are now capitalizing on growth by providing merchant services to e-commerce businesses.
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'Purchase on Google' Program Baits New Customers

June 1, 2017
MultiChannel Merchant
Google has launched its Purchases on Google program, allowing merchants that sell on Google to have a call to action in the search engine results page. At the moment it's a mobile-only feature of product listing ads (PLAs) that allows shoppers to buy on Google from participating merchants.
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Wal-Mart Sees Strong Growth in U.S. E-Commerce

May 25, 2017
MultiChannel Merchant
As its Jet.com acquisition continues to pay out, Wal-Mart is seeing hyper growth in e-commerce, with U.S. online sales up 63 percent in the first quarter. On the physical side of things, Wal-Mart's store traffic and same-store sales were both up in an extremely challenging retail environment, rising 1.5 and 1.4 percent respectively.
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UPS to Charge for Peak Season Volume Shortfalls

May 23, 2017
MultiChannel Merchant
In a move designed to capture network costs associated with retailers who fail to meet peak volume commitments, UPS is looking to charge them for shortfalls this year, CEO David Abney told the Wall Street Journal.
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Amazon Sellers Are Looking to Expand on Walmart.com, Study Says

May 12, 2017
MultiChannel Merchant
Nearly half of merchants selling goods on Amazon.com said in a recent survey that the marketplace makes up 80 percent or more of their sales, while home and kitchen goods was the most popular category, reported by 18 percent of respondents.
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UPS, Sealed Air Unveil Packaging Innovation Center

May 10, 2017
MultiChannel Merchant
Meeting the increasingly high demands of e-commerce customers and helping shippers drive efficiency in their fulfillment operations were two of the main themes as UPS and Sealed Air jointly unveiled their packaging innovation center.
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Amazon Expands E-Commerce Fulfillment Capacity in India

May 8, 2017
MultiChannel Merchant
In line with the hyper growth of e-commerce activity there, Amazon is expanding its operations in India by adding seven new fulfillment centers. MoneyControl.com reported that Amazon India plans to invest $5bn in its facilities by the end of June.
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Retailers Welcome Online Sales Tax Push

May 4, 2017
MultiChannel Merchant
The National Retail Federation recently welcomed renewed efforts in Congress to require online sellers to collect sales tax the same as local stores.
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UPS Adds Beacons to Handle Package Misloads

May 2, 2017
MultiChannel Merchant
UPS is installing electronic beacons in its package cars to notify workers if they have placed an item in the wrong delivery vehicle. The initiative, known as Preload Smart Scan, is part of a suite of UPS projects that will use technology to error-proof package processing operations to ensure timely delivery and customer satisfaction.
Read More
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