In the face of these rising B2C shipping volumes, capacity constraints, and higher shipping costs, shippers have to re-engineer their fulfillment processes to accommodate last-mile parcel delivery. As a result, many enterprise logistics solution providers incorporate multi-carrier parcel management solutions (MCPMS) as a core component within their offering.
Retailers are facing stiff competition both from legacy brick-and-mortar companies, pure-play eCommerce players, and online marketplaces. Add to this a shifting landscape in the wake of the COVID-19 crisis. To get ahead and stay ahead of the shop down the block or the eCommerce store across the ocean, retailers need to create a sustainable competitive advantage.
Working from home, employees may be wasting time and money mailing contracts to customers, sending samples to prospects or managing even routine shipments — while businesses quickly lose enterprise visibility. A cloud-based multi-carrier management solution can help maintain centralized control.
Challenge: Unable to resolve carrier choice issues with a shipping technology company, a frustrated university issued a second request for proposals (RFP) for its multi-carrier shipping needs. The solution would have to integrate with its advanced financial software.