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Home » Blogs » Think Tank » The Harsh Truths About Product-Based Businesses in 2025

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The Harsh Truths About Product-Based Businesses in 2025

AN IMAGE OF THE WASHINGTON DC CAPITOL BUILDING LIES ON A PILE OF 100 DOLLAR BILLS.

Image: iStock/Douglas Rissing

April 4, 2025
Tim Heneveld, SCB Contributor

For product-based businesses in the U.S., the glittering promise of cost-effective global manufacturing is now marred by rising tariffs, trade tensions and evolving consumer expectations. We must adapt or risk obsolescence in this turbulent environment. It’s time to confront the harsh truths, and pivot toward strategies like reshoring and nearshoring that promise to mitigate risks and restore competitive advantage.

The echoes of tariff policies initiated during President Trump’s first administration still reverberate throughout global supply chains. While those tariffs aimed to shield American consumers and businesses from cheap foreign goods and services, they did not achieve their intended result. With broader tariffs now initiated during the “America First Trade Policy,” we are preparing for a maelstrom of higher costs and disrupted supply chains.

The hope that foreign exporters would lower their prices to maintain competitiveness in the U.S. market did not pan out. During the 2018-2019 tariffs, U.S. consumers frequently paid higher prices for goods impacted by the tariffs. The added costs were nearly always transferred directly to customers.

The 2018-2019 tariffs also had consequences for U.S. manufacturers. Production costs spiked for companies that relied on imported intermediate goods. As American manufacturers attempted to meet the higher supply chain costs, their exports dropped, and they struggled to remain competitive abroad.

Retaliatory tariffs from other nations further complicated the situation. U.S. exporters had to lower their prices dramatically to maintain their foreign market share. 

Throughout the ordeal, importers appealed for exemptions. The labyrinth of bureaucratic and political processes proved especially burdensome for small- and medium-sized enterprises. When politically favored importers often won exemptions, it only complicated the competitive landscape. 

The situation appears even more precarious in 2025. In 2020, newly imposed tariffs affected $380 billion of U.S. imports. In comparison, proposed tariffs now aim at more than 10 times that amount, with imports totaling $3.1 trillion in 2023. Today’s product-based businesses must cope with an environment in which every importer and purchaser of imported intermediate goods scrambles to renegotiate contracts, reconfigure supply chains, and lobby for tariff exemptions, diverting attention from their core business operations.

In 2025, we are also preparing to meet a sector that is radically transformed by changing consumer expectations. Customers want seamless, expedited shipping, environmentally responsible sourcing, and personalized shopping experiences. 

The rise of e-commerce giants such as Amazon.com has irreversibly altered consumer expectations regarding delivery times. Same-day and even two-hour delivery options have set a new standard. In 2025, any business unable to meet these accelerated timelines risks falling behind. 

The pressure to provide faster shipping has catalyzed advances in logistics and supply chain management. Warehousing solutions now heavily depend on automation, robotics and artificial intelligence to optimize inventory and speed up order fulfillment. To reduce transit times, companies must invest in cutting-edge technology and strategically located distribution centers.

The race for faster shipping comes at a cost. Small and medium-sized enterprises struggle to match the logistics capabilities of industry giants. The financial burden of expedited shipping options erodes profit margins. Finally, sustainability suffers, as quicker delivery often conflicts with eco-friendly shipping methods. 

Speaking of sustainability, consumers in 2025 are more environmentally conscious than ever. Ethical sourcing, reduced carbon footprints, and transparent business practices are expected across the supply chain. Companies must adopt comprehensive sustainability metrics and regularly report their progress, because consumers reward transparency and will turn away from brands that fail to meet ethical standards. Companies must also employ innovative solutions such as biodegradable packaging and carbon-neutral shipping options. 

Additionally, this year’s customers are accustomed to personalization. Gone are the days of one-size-fits-all products. Today’s consumers expect personalized experiences that cater to their specific tastes and needs. This shift toward hyper-personalization is driven by advances in A.I. and data analytics. Businesses must leverage customer data to offer tailored recommendations, customized products and individualized marketing messages. However, this requires sophisticated data analytics capabilities and rigorous data privacy measures. 

The convergence of faster shipping, sustainable sourcing and personalization redefines the cost and strategy of doing business. Continuous investment in advanced analytics and AI for personalization and sophisticated logistics solutions for faster delivery is nonnegotiable.

As product-based businesses, we face significant challenges across this year’s global supply chain landscape. Cost optimization through offshoring is now met with escalating uncertainties. Geopolitical tensions and consumer demand for swift delivery and local products have rendered traditional outsourcing models less viable. In response, reshoring and nearshoring emerge as crucial strategies. 

Geopolitical instability and trade conflicts disrupt supply chains and inflate costs. Tariffs, trade restrictions and diplomatic tensions exacerbate supply chain risks. With reliance on distant suppliers a liability, we turn to more stable and predictable supply chain structures.

Advances in automation and manufacturing technologies make reshoring and reshoring of production viable. Labor cost advantages drove offshoring, but today’s automation levels the playing field. Robotics, AI, and the internet of things reduce labor intensity and enhance production efficiency. Today, we can competitively produce goods domestically or in proximate regions. 

Despite the new technology, reshoring and nearshoring demand strategic planning and execution. We must thoroughly evaluate the cost-benefit dynamics, considering labor costs, tax incentives, logistical efficiencies and potential market access. We must also invest in the advanced manufacturing technologies that make these strategies effective and upskill our workforce. 

The harsh truths about product-based businesses in 2025 highlight an era in which tariffs create trade chaos, consumer expectations dictate the pace and direction of business innovation, and a paradigm shift reshapes supply chain strategies. To survive, we must overcome these challenges by turning to technology and remaining adaptable to change.

Tim Heneveld is country director of Pergolux in North America.

Global Supply Chain Management Sourcing/Procurement/SRM Supply Chain Security & Risk Mgmt Sustainability & Corporate Social Responsibility

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