multichannel logistics

Is On-premise or Cloud Best Way to Fulfill Orders in Omnichannel Environment?

January 12, 2015

Today's consumers have the ability to purchase what they want whenever, however and wherever, putting them in total control of the market. Fulfilling those orders is key. What's the best way to do that?

For Retailers, 2015 Must Be the Year of Omnichannel Commitment, Study Says

January 12, 2015

Shopatron

Less than half of retailers currently offer order fulfillment solutions like in-store pickup or ship-from-store to consumers, but 2015 provides a chance to improve their business operations and invest in technologies that will improve the bottom line and create unforgettable customer shopping experiences in all channels. Shopatron, a provider of cloud-based distributed order management solutions, says retailers must view 2015 as the year when omnichannel commitment becomes the priority.

Consumers Demand More from Retailers as Technology Makes More Possible

December 10, 2014

SAP

Eighty-six percent of respondents agree that omnichannel has meant that customer and consumer expectations of the organization have increased, according to a recent SAP survey. So, as consumers increasingly use new technologies and channels to guide their purchase decisions, consumer products companies have adapted omnichannel strategies to reach these customers directly, in addition to working through the retailer as in years past.

Retailers Get Ready for Surge in Online Shopping

October 30, 2014

Shop.org

With expectations higher than ever for a merry omnichannel holiday season, retailers are assertively preparing their shipping operations to avoid delivery and service hiccups.

Expect to See More Couriers Specializing in Omni-Channel Logistics

January 21, 2014

Forbes

Among other things, the logistics world will continue to see the rise of omni-channel courier companies in 2014.

Nearly Half of Marketers Plan to Launch Holiday Campaign Before Halloween

September 23, 2013

Experian Marketing Services

Holiday promotions, including so-called Black Friday deals, are expected to begin even earlier this year than last, according to Experian Marketing Services, a cross-channel consumer information firm that recently surveyed more than 200 marketers.

Why Has Barnes & Noble's Multichannel Retailing Experiment Been a Failure?

July 12, 2013

Storefront Backtalk

How could the merged channel/omnichannel strategy have failed Barnes & Noble so completely?

Targets Experiments with Four Different Fulfillment Models

June 10, 2013

Storefront Backtalk

Target CFO John Mulligan has confirmed that Target is in the middle of not one but four different fulfillment pilots, including acting as a guinea pig for the same-day-delivery trials of both Google and Ebay. The other Target trials involve pay-online-pickup-in-store, pay-in-store-pickup-at-another-store and pay-online-ship-from-store.