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The U. S. Consumer Product Safety Commission (CPSC) goes live with the SaferProducts.gov database mandated by Congress, as part of the Consumer Product Safety Improvement Act. Consumers are encouraged to visit www.SaferProducts.gov to submit reports of harm or risks of harm, and to search for safety information.
Reporting product safety incidents through the site is expected to help CPSC identify product hazards quicker and provide consumers with safety information.
CPSC will review all online reports and have five business days to transmit qualifying reports to the manufacturer, where practicable. Manufacturers then have 10 business days during which they may respond and provide comments and/or claims. At the end of the 10-day period, if all requirements are met, the report and the manufacturer's comments will be posted on SaferProducts.gov.
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