However, less embedded in manufacturing and other organizations - or at least less well documented - is rigorous, enterprise-wide quality measurement that drives improvement across the entire organization.

"Quality leaders continue to have numerous questions about the best way to structure an enterprise quality function, as well as the best methods to influence the culture so work aligns with organizational goals," according to Travis Colton, an APQC project manager.

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Keywords: supply chain management, supply chain management scm, quality initiatives in the enterprise