• Advertise
  • Contact Us
  • Supplier Directory
  • SCB YouTube
  • About Us
  • Login
  • Subscribe
  • Logout
  • My Profile
  • LOGISTICS
    • Air Cargo
    • All Logistics
    • Facility Location Planning
    • Freight Forwarding/Customs Brokerage
    • Global Gateways
    • Global Logistics
    • Last Mile Delivery
    • Logistics Outsourcing
    • LTL/Truckload Services
    • Ocean Transportation
    • Parcel & Express
    • Rail & Intermodal
    • Reverse Logistics
    • Service Parts Management
    • Transportation & Distribution
  • TECHNOLOGY
    • All Technology
    • Artificial Intelligence
    • Cloud & On-Demand Systems
    • Data Management (Big Data/IoT/Blockchain)
    • ERP & Enterprise Systems
    • Forecasting & Demand Planning
    • Global Trade Management
    • Inventory Planning/ Optimization
    • Product Lifecycle Management
    • Robotics
    • Sales & Operations Planning
    • SC Finance & Revenue Management
    • SC Planning & Optimization
    • Supply Chain Visibility
    • Transportation Management
  • GENERAL SCM
    • Business Strategy Alignment
    • Customer Relationship Management
    • Education & Professional Development
    • Global Supply Chain Management
    • Global Trade & Economics
    • Green Energy
    • HR & Labor Management
    • Quality & Metrics
    • Regulation & Compliance
    • Sourcing/Procurement/SRM
    • SC Security & Risk Mgmt
    • Supply Chains in Crisis
    • Sustainability & Corporate Social Responsibility
  • WAREHOUSING
    • All Warehouse Services
    • Conveyors & Sortation
    • Lift Trucks & AGVs
    • Order Management & Fulfillment
    • Packaging
    • RFID, Barcode, Mobility & Voice
    • Warehouse Automation
    • Warehouse Management Systems
  • INDUSTRIES
    • Aerospace & Defense
    • Apparel
    • Automotive
    • Chemicals & Energy
    • Consumer Packaged Goods
    • E-Commerce/Omni-Channel
    • Food & Beverage
    • Healthcare
    • High-Tech/Electronics
    • Industrial Manufacturing
    • Pharmaceutical/Biotech
    • Retail
  • THINK TANK
  • WEBINARS
    • On-Demand Webinars
    • Upcoming Webinars
    • Webinar Library
  • PODCASTS
  • WHITEPAPERS
  • VIDEOS
Home » Logistics » Indonesia Offers Sizable Opportunity Because of Rising Middle-Class and Affluent Consumers

Indonesia Offers Sizable Opportunity Because of Rising Middle-Class and Affluent Consumers

March 14, 2013
Boston Consulting Group

With the fourth-biggest population in the world (including a high proportion of working-age people), a stable political climate, and strong local demand, Indonesia's economy is growing at 6.4 percent a year, according to the report, "Asia's Next Big Opportunity: Indonesia's Rising Middle-Class and Affluent Consumers."

Such growth is lifting millions from lower-income socioeconomic levels into the MAC categories. The number of MACs in Indonesia is projected to double between 2012 and 2020, from 74 million to 141 million. At that point, the island of Java alone will have more MACs than the entire population of Thailand.

"These consumers are the sweet spot of this market," said Vaishali Rastogi, a BCG partner and coauthor of the report. "They're beginning to move beyond basic necessities to products that offer greater convenience and comfort, such as home durables, white goods, cars, and financial services."

Despite this opportunity, very little has been written thus far about the MACs in Indonesia. To address this gap, BCG's Center for Consumer and Customer Insight (CCCI) developed a proprietary population and spending model to analyze Indonesia's MACs. The model looks at demographic indicators across seven islands, 33 provinces, 99 cities (or kota), and 393 regencies (kabupaten). It also analyzes spending data in key categories, including food, utilities, household supplies, and transportation. In September 2012, the CCCI also conducted quantitative research covering 3,950 consumers in 31 cities and regencies across Indonesia, as well as qualitative research through focus group discussions and in-home-visits.

The report discusses these findings in detail, giving companies a holistic picture of this emerging population, including its regional trends, preferred retail and marketing channels, and the key drivers that lead to purchases.

The data show that Indonesian consumers tend to be extremely family oriented, and as they move from lower-income classes into the middle and affluent classes, they are more likely to buy things that improve living conditions for their families than splurging on themselves.

Some 63 percent say they never spend on themselves until the needs of the family have been met (compared with 46 percent in China). Such findings point to categories in which consumers would be willing to trade up as they enter the MAC segment, such as education, home renovations, consumer durables, and health care.

Similarly, the data show that even when MACs splurge on big-ticket items, they justify their purchases by focusing on functional benefits. For example, home durable products are viewed as long-term investments. Consumers justify the purchase of DVD players and flat-screen televisions as a way to save money on going out to the movies. "This has implications for the way that companies market their products," said Dean Tong, a BCG partner and coauthor of the report. "Because functionality is so crucial, brand name recognition and clear messaging regarding product features will become increasingly important."

The report also discusses regional trends that companies must understand if they are to effectively reach MACs. The MAC population is becoming more dispersed. Indonesia currently has 12 cities with more than 1 million MACs. By 2020, however, this number will roughly double, to 22 cities with more than 1 million MACs (including emerging cities such as Palembang, Makassar, Batam, Semarang, Pekanbaru, and Padang).

This dispersal is very important for companies that target the MAC population. "Companies that are currently reaching 50 percent of the MAC base will need to double their regional presence if they want to maintain the same level of reach," said Eddy Tamboto, a BCG partner and coauthor of the report. "They will need to think about how they operate and scale up, how the organize their sales forces and supply-chain networks, and how they distribute goods to address demand in the lower-tier cities that they might have overlooked before."

A copy of the report can be downloaded, click here.

Source: The Boston Consulting Group

    RELATED CONTENT

    RELATED VIDEOS

    Logistics Facility Location Planning Logistics Outsourcing Transportation & Distribution Business Strategy Alignment Global Supply Chain Management Industrial Manufacturing
    KEYWORDS 3PL Asia Pacific Business Strategy Alignment Facility Location & Network Design Global Supply Chain Management Industrial Manufacturing international trade Logistics logistics & supply chain Logistics Outsourcing supply chain Supply Chain Analysis & Consulting Supply Chain Management Third Party Logistics Transportation & Distribution Transportation Management Value chain
    • Related Articles

      Tucked Between China's Super Rich and Middle Class, the 'Affluent' Are Hugely Attractive Market

      Pennsylvania's Lehigh Valley Locus for E-Commerce Hubs Because of Proximity to NYC

      Wary of Losing Business Because of Panama Canal, Officials Urge L.A, Long Beach to Upgrade Now

    • Related Directories

      ProcureAbility

      GLS US

    Boston Consulting Group

    Report: Supply Chain Efficiency Could Cut Food Waste by $700Bn

    More from this author

    Subscribe to our Daily Newsletter!

    Timely, incisive articles delivered directly to your inbox.

    Featured Product

    Popular Stories

    • Stacks of multi-colored shipping containers arranged in rows at a port, with rows of blue and grey shipping cranes lining the background along the coastline

      Port of Savannah Approved for New 3.5M TEU Terminal

      Global Gateways
    • An overhead view of a port, with stacks of containers and vehicles moving through rows

      Podcast | AI in Supply Chain Planning: Impact, Promise and Limits

      Artificial Intelligence
    • An overhead view of a shipping port stacked with containers, with stylized lines forming a grid connecting ships and berths

      Beyond De Minimis: Why Importers Need Defensible Shipment Data

      Parcel & Express
    • On Demand Webinar Oliver Wight Wed Oct 14 2026 2p ET.png

      AI in IBP: From Data to Decisions

      Webinars
    • SCB_Q426_SAP_FSR_THUMB_2.jpg

      An AI Playbook for Your Journey to Autonomous Planning

      Global Logistics

    Digital Edition

    Scb q3 26 cover

    100 Great Supply Chain Partners 2026: The Secret to Supply Chain Success

    VIEW THE LATEST ISSUE

    Case Studies

    • Recycled Tagging Fasteners: Small Changes Make a Big Impact

    • A GRAPHIC SHOWING MULTIPLE FORMS OF SHIPPING, WITH A HUMAN STANDING AT THE CENTER, TOUCHING A SYMBOLIC MAP OF THE WORLD

      Enhancing High-Value Electronics Shipment Security with Tive's Real-Time Tracking

    • A GRAPHIC OF INTERLACING HONEYCOMBED ELEMENTS REPRESENTING GLOBAL BUSINESS TRANSACTIONS

      Moving Robots Site-to-Site

    • JLL Finds Perfect Warehouse Location, Leading to $15M Grant for Startup

    • Robots Speed Fulfillment to Help Apparel Company Scale for Growth

    Visit Our Sponsors

    4flow Amazon Freight Anaplan
    Arkieva AutoStore Blue Yonder
    Canadian National Railway Company Carton Cloud CoEnterprise
    Dassault Descartes Dexory
    Duravant E2Open EPG
    General Logistics Systems GEP Hy-Tek
    iGPS Knapp Korber
    Lyngsoe Odyssey Logistics OMP
    PeakAI Procurability Quinyx
    SAP Sikick Staples
    S&P Global Mobility Systech TADA
    Tive TransImpact US Bank
    Werner WSI
    • More From SCB
      • Featured Content
      • Video Library
      • Think Tank Blog
      • SupplyChainBrain Podcast
      • Whitepapers
      • On-Demand Webinars
      • Upcoming Webinars
    • Digital Offerings
      • Digital Issue
      • Subscribe
      • Manage Email Preferences
      • Newsletters
    • Resources
      • Events Calendar
      • 2026 Event Coverage
      • SCB's Great Supply Chain Partners
      • Supplier Directory
      • Case Study Showcase
      • Supply Chain Innovation Awards
      • 100 Great Partners Form
    • SCB Corporate
      • Advertise on SCB.COM
      • About Us
      • Privacy Policy
      • Contact Us
      • Data Sharing Opt-Out

    All content copyright ©2026 Keller International Publishing Corp All rights reserved. No reproduction, transmission or display is permitted without the written permissions of Keller International Publishing Corp

    Design, CMS, Hosting & Web Development :: ePublishing