Consumers will increasingly access, monitor and control their connected digital products and services remotely over the internet, using smartphones, tablets, laptops, desktop PCs, and other devices. Massive streams of complex, fast-moving "big data" from these digital devices will be stored as personal profiles in the cloud, along with related customer data.

Digital ecosystems are playing a key role in this transformation. An ecosystem is a network of companies, individual contributors, institutions, and customers that interact to create mutual value. In consumer-oriented digital markets, ecosystems are being enabled by standard technical platforms that allow devices, applications, data, products, and services to work together in new ways.

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Keywords: internet of things, interconnected world, logistics & supply chain, supply chain ecosystem, supply chain solutions, value chain