The new delivery model could be especially helpful for small and mid-sized carriers which are often faced with fewer in-house resources to focus on technology.

New and enhanced functionality within the Accenture Air Cargo Suite includes streamlined planning and management of the cargo process, from initial quote to delivery. This includes:

• Flight planning capabilities that allow users to offload, re-assign and handle priority shipment in the best possible manner to enhance flight utilization and revenue.

• And air waybill control automates the billing process and monitors reconciliation of shipment details at multiple stages. A built-in workflow process offers the flexibility to configure a reconciliation mechanism and verify that the correct rates and charges are applied to each shipment.

• Product definition that empowers customer service officers to more easily upsell additional products or services. This capability provides visibility of all relevant value-added services for easy reference.

Additional enhancements have reduced the total turnaround time to create a quote, with better visibility on available routes and rates options. Additionally, improvements to partner flight management capabilities give carriers more flexibility and control in sharing flights.

Source: Accenture