Solution: Several key strategies defined KANE's transition process. • Culture Change. All associates were thoroughly oriented on the KANE culture and the company's unique brand of customer service; • Associate Empowerment. Web-based software was implemented that makes it easy for associates to submit moneysaving, time-saving ideas. Each staff member is required to submit an idea per week; • Safety Training. To bring down a high recordable incident rate (RIR) for safety, KANE conducted extensive training.
Results: • RIR went from 6.0 to 0.0; • The facility went from 9th place to 3rd place on the retailer's operational index of 25 nationwide facilities; • KANE was named the retailer's 2014 3PL of the Year.
About the Solution Provider: Kane Is Able is a third-party logistics provider that helps manufacturers and their retail partners efficiently and effectively distribute goods throughout the United States. KANE's value-added logistics services include retail consolidation, nationwide warehousing and distribution, logistics workforce management, and transportation solutions.
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