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"Consumer expectations are changing. They want their products delivered fast and they don't want to pay a lot of money for delivery," noted Marc Althen, president of Penske Logistics, in this year's report. "Shippers are struggling to meet the challenges these expectations create."
Authored by Sean Monahan, a logistics expert with consulting firm A.T Kearney, published by the Council of Supply Chain Management Professionals and presented by Penske, this year's State of Logistics report also projects that the logistics industry will enter a "new era" over the next decade plagued by a variety of "disruptive forces," including the Internet of Things, robotics such as self-driving trucks, and 3D printing.
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