Challenge: A top-10 big-box retailer needed to consolidate returns processing and improve returns management, vendor returns consolidation and liquidation yield. They were sorting returns at more than 450 store locations, and sending single packages in small shipments to vendors receiving returns. The company wanted returns data visibility to aid forward-focused planning and warehouse management.

Challenge: A European fulfillment company was looking to accelerate growth and improve accuracy, flexibility and proficiency in its operations. The company ships millions of packages to more than 250 customers around the world.

Challenge: A multinational fast fashion retailer had separate warehouses for in-store and online fulfillment and was looking to implement an omnichannel model. The company needed to cater to inventory sub-classifications and associated business logic in picking; optimize its downstream operations; improve transportation efficiency; and reduce its dependency on a single warehouse management system (WMS).

The retailer relied solely on manual flow from inbound to outbound, and had no existing framework for opening new warehouses.

Challenge: A large distributor was rapidly growing its wholesale business and struggling to keep up with order fulfillment. A warehouse software system tied to six sub-systems was inefficient, difficult to maintain, and unable to scale.

One disruption inevitably gives way to another. Can your business thrive versus simply survive when the next one occurs? In the first of our four-part series, Mac McGary, executive vice president at Logility, lays out the first three phases of a 12-step roadmap for building a resilient enterprise that can respond and pivot at the pace of disruption as well as seize opportunities presented by shifting market forces.