Challenge: An e-commerce retailer was planning to build a facility around automated technology, and the operation required a flexible and scalable picking solution that could accommodate a highly diverse inventory of materials. The company also had strict fulfillment and shipping deadlines that depended upon high order accuracy.
Analyst Insight: Retailers are still tweaking their omnichannel strategies to leverage their distribution centers and physical stores in the new e-commerce economy. Inventory optimization across stores, DCs, and drop-shipping requires a move toward a unified view of all inventory, and achieving efficient and cost-effective storage, accessibility and movement. In addition, tailored order fulfillment programs from buy-online, pickup-in-store (BOPIS) to direct-to-consumer (DTC) are now vital parts of directing purchases for greater buyer satisfaction.