Thanks to the pandemic and heavy customer demand, parcel shipping is currently mired in “chaos.”

That’s how Luke Kupersmith describes it. He is chief executive officer and founder of Lojistic, a parcel-shipping platform. On this episode, Kupersmith lays out four common mistakes that companies are making in executing on their logistics strategies in the era of COVID-19. But it’s not just the fault of the virus — the issues that are undermining efficient operations are built into the very way that organizations function on a day-to-day basis. Planning goes out the window, departmental siloes frustrate efforts at a coherent strategy, money gets wasted and, worst of all, customers are unhappy. How can they right this ship? Hosted by Bob Bowman, Editor-in-Chief of SupplyChainBrain.

Show notes:

A blog post from Lojistic: “Controlling Shipping Expenses in a Carrier’s Market.”