How can employees cut costs at the same time they’re providing an attractive environment for their frontline logistics workers?

Since the height of the pandemic, when consumer demand spiked, we’ve seen a decline in retail and online sales. In response, warehouses and other logistics-related employers have had to cut costs to protect their margins. But it’s also critical that they focus on employee satisfaction, in order to attract and retain workers in a time of labor shortages. So how to balance these two possibly conflicting requirements? On this episode, we get advice from Dan Johnston, chief executive officer of WorkStep. He tell us how to create a workplace that places a premium on “employee satisfaction,” and just what that term means. Turns out that a good working environment also maximizes returns for the warehouse. Hosted by Bob Bowman, Editor-in-Chief of SupplyChainBrain.

This episode is sponsored by WorkStep.

Show notes:

A blog post from WorkStep: “7 Reasons Your Frontline Employees Need to Be Heard.”