CEOs of the world's top 3PLs grapple with much more than sustainability and the cost of fuel, says Dr. Robert Lieb, supply chain management professor at Northeastern University. For instance, price compression is a big concern, according to a recent study that Lieb helped conduct. Clients often look at 3PLs as commodities rather than a service providers, he says. They may reluctantly feel that fuel surcharges are justified, but it's difficult for 3PLs to adjust prices in operations. Finding and retaining talent is also on the minds of 3PL execs. Projected revenue growth of providers in North America, Asia Pacific and Europe is a major focus of the study. [Run Time (Min): 8:42]
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