• Advertise
  • Contact Us
  • About Us
  • Supplier Directory
  • Login
  • Subscribe
  • Logout
  • My Profile

  • CORONAVIRUS
  • LOGISTICS
    • Air Cargo
    • All Logistics
    • Express/Small Shipments
    • Facility Location Planning
    • Freight Forwarding/Customs Brokerage
    • Global Gateways
    • Global Logistics
    • Last Mile Delivery
    • Logistics Outsourcing
    • LTL/Truckload Services
    • Ocean Transportation
    • Rail & Intermodal
    • Reverse Logistics
    • Service Parts Management
    • Transportation & Distribution
  • TECHNOLOGY
    • All Technology
    • Artificial Intelligence
    • Cloud & On-Demand Systems
    • Data Management
    • ERP & Enterprise Systems
    • Forecasting & Demand Planning
    • Global Trade Management
    • Inventory Planning/ Optimization
    • Product Lifecycle Management
    • Sales & Operations Planning
    • SC Finance & Revenue Management
    • SC Planning & Optimization
    • Sourcing/Procurement/SRM
    • Supply Chain Visibility
    • Transportation Management
  • GENERAL SCM
    • Business Strategy Alignment
    • Education & Professional Development
    • Global Supply Chain Management
    • Global Trade & Economics
    • HR & Labor Management
    • Quality & Metrics
    • Regulation & Compliance
    • SC Security & Risk Mgmt
    • Sustainability & Corporate Social Responsibility
  • WAREHOUSING
    • All Warehouse Services
    • Conveyors & Sortation
    • Lift Trucks & AGVs
    • Order Fulfillment
    • Packaging
    • RFID, Barcode, Mobility & Voice
    • Robotics
    • Warehouse Management Systems
  • INDUSTRIES
    • Aerospace & Defense
    • Apparel
    • Automotive
    • Chemicals & Energy
    • Consumer Packaged Goods
    • E-Commerce/Omni-Channel
    • Food & Beverage
    • Healthcare
    • High-Tech/Electronics
    • Industrial Manufacturing
    • Pharmaceutical/Biotech
    • Retail
  • REGIONS
    • Asia Pacific
    • Canada
    • China
    • Europe
    • Latin America
    • Middle East/Africa
    • North America
  • THINK TANK
  • PODCASTS
  • VIDEOS
  • WHITEPAPERS
Home » Transportation Business Can Grow in a Stale Economy

Transportation Business Can Grow in a Stale Economy

January 20, 2010
SupplyChainBrain

It isn't just the customer that should scrutinize product or service offerings, Hill says. Transportation providers need to determine if their services are still "valid" in the customer's eyes. Traditional concepts have had to give way to a new reality, a new ways of doing things. "LTL companies are not just LTL anymore," Hill says. "They want to expand into airfreight, into international transportation. UPS and FedEx, of course, are into every kind of transportation business."

That's the kind of new thinking that's needed if companies' service offerings are to be relevant to customers' needs.

Information technology is a major challenge and opportunity for transportation companies. You have no choice but to invest in IT. Many customers simply lack the kind of IT support they need internally, so the 3PL must supply it.

Training is essential if a provider is to remain competitive as well, Hill says. "You can't expect your people to be competitive in new service areas if you're not giving them adequate training."

Customers are looking to get as much cost off of their books as possible. That means they want 3PLs to take on that expense, whether it's in labor, warehousing or some other value-added service.

Providers must remain fast and nimble, innovative and creative, Hill says. They must offer a choice of attractive payment models, whether it's a simple management fee, a contract for services pertaining to a single product or some other arrangement.

If anything, flexibility is the one word that sums up what transportation services providers need to be be if they are to succeed in difficult economic times. Those that have the ability to adapt to customers' requirements quickly, will be positioned best for success.

To view this video interview in its entirety, Click Here.

RELATED CONTENT

RELATED VIDEOS

Logistics Express/Small Shipments Global Logistics Logistics Outsourcing LTL/Truckload Services Transportation & Distribution Pharmaceutical/Biotech
KEYWORDS Express/Small Shipments Global Logistics Logistics Logistics Outsourcing LTL/Truckload Services Pharmaceutical/Biotech Transportation & Distribution
  • Related Articles

    Growing Your Business in a Stagnant Economy

    Managing Freight in a Challenging Economy

    How to Grow a Wholesale Business Without Increasing Warehouse Space

  • Related Events

    How Every Shipper Can Benefit from Modern Drop-and-Hook: Four ways to get nationwide, flexible, and quality drop capacity with unparalleled visibility

SupplyChainBrain

100 Great Supply Chain Partners Issue 2009

More from this author

Wake up to Coronavirus Updates and the latest Supply Chain News!

Subscribe to our Daily Newsletter

Timely, incisive articles delivered directly to your inbox.

Popular Stories

  • Coronavirus-watch-Armada

    Virus Update: Biden Seeks $1.9 Trillion for Relief Bill; India to Supply Millions of Vaccine Doses to Neighbors

    Coronavirus
  • U.S. and China Trade

    How China Won Trump’s Trade War and Got Americans to Foot the Bill

    Global Supply Chain Management
  • Obtaining Adequate Supplies of PPE in the Pandemic

    Watch: Obtaining Adequate Supplies of PPE in the Pandemic

    Coronavirus
  • AT&T

    How the Pandemic Has Altered AT&T’s Global Sourcing Strategy

    Coronavirus
  • Transforming Your Supply Chain Into an Opportunity Center

    How the Internet of Things Boosts Supply-Chain Visibility

    Technology

Digital Edition

Scb home issue 27

2020 Supply Chain Innovator of the Year

VIEW THE LATEST ISSUE

Case Studies

  • LSP Saves Customer $1.5 Million a Year With MPO Global Inbound Management

  • Auto Supplier Wows Key Client Using riskmethods Supply Chain Savvy

  • Integrating Shipping and Compliance Saves Conglomerate Millions

  • How a Consumer Goods Giant Upped Its On-Time Delivery Performance

  • LSP Wows Global Client, Quickly Advances to Become End-to-End Provider

Visit Our Sponsors

6 River Systems ArcBest Armada
aThingz BluJay Burris Logistics
DSC Logistics DCSA (Digital Container Shipping Association) DHL Resilience360
Genpact GEP Honeywell Intelligrated
Infor Logility Magnitude Software
MPO Old Dominion Oliver Wight
OpenSky Ports America Purolator
QAD Precision Red Classic Riskmethods
TGW Systems Transportation Insights Watson Land Company
Westfalia Technologies Workjam Yang Ming
  • More From SCB
    • Featured Content
    • Video Library
    • Think Tank Blog
    • SupplyChainBrain Podcast
    • Whitepapers
    • Webinars
  • Digital Offerings
    • Digital Issue
    • Subscribe
    • Manage Your Subscription
    • Newsletters
  • Resources
    • Events Calendar
    • SCB's Great Supply Chain Partners
    • Supplier Directory
    • Case Study Showcase
    • Supply Chain Innovation Awards
    • 100 Great Partners Form
  • SCB Corporate
    • Advertise on SCB.COM
    • About Us
    • Privacy Policy
    • Contact Us
    • Data Sharing Opt-Out

All content copyright © 2016 - 2018 Keller International Publishing Corp All rights reserved. No reproduction, transmission or display is permitted without the written permissions of Keller International Publishing Corp

Design, CMS, Hosting & Web Development :: ePublishing