APICS, The Association for Operations Management, has released the Customer-Focused Supply Chain Management course. The newly released, one-day course is designed to provide foundational information about supply chain management to staff who support the supply chain, but are not professionals in the field. The goal is to help these employees understand how their job functions complement and enhance global supply chain management.

Recommended course participants include individuals involved in sales, marketing, finance, operations and others who support the supply chain management function.

"Effective supply chain management is not the responsibility of an organization's supply chain management professionals alone," says APICS CEO Abe Eshkenazi. "It is critical that individuals throughout the organization understand how their roles touch the supply chain and how effective, customer-focused supply chain management creates positive bottom-line results."

The APICS Customer-Focused Supply Chain Management course will be offered globally through local APICS affiliates, including APICS chapters, international associates, and authorized education providers. For more information on course offerings, visit www.apics.org/cfscm.

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