Scalability of packaged software solutions continues to be a challenge for companies working in the area of international logistics, says Phil Pearse, general manager for design at software developer Four Soft and former CIO at Yusen Global Logistics. Drawing on his experience in both of these positions, Pearse explains how Yusen addressed the scalability issue and discusses how vendors can do a better job of making their solutions more scalable. [Run Time (Min:) 13:14]