Challenge: A logistics service provider needed a smart and flexible platform for a new global client: an industrial manufacturer for the marine and energy sectors with complex aftermarket services. The client had limited visibility into service levels and costs across a global network of warehouses and carriers, and shipments were often remote, under strict time windows and required expediting.

Challenge: A customer operating on BluJay’s transportation management system experienced volume increases peaking weekly at 50% year-over-year, driven by COVID-19 and shifts in consumer demand. This created an immediate need to scale carrier procurement efforts to support increased load volumes, while keeping costs in line and meeting customer service expectations.