Challenge: A customer operating on BluJay’s transportation management system experienced volume increases peaking weekly at 50% year-over-year, driven by COVID-19 and shifts in consumer demand. This created an immediate need to scale carrier procurement efforts to support increased load volumes, while keeping costs in line and meeting customer service expectations.
Solution: With BluJay’s DNA platform, the customer was able to leverage network connectivity to real-time digital freight brokers providing instant capacity, rates, and 100% tender acceptance. BluJay’s SpotFinder capacity identification tool also fulfilled real-time sourcing needs.
Results: Combining real-time digital freight broker rates, SpotFinder and BluJay’s BluDex market-rate index for benchmarking, the customer successfully navigated its record-breaking uptick in business while maintaining service levels and making informed cost decisions relative to the market. Costs changed by less than 0.05% amid 30% to 50% volume increases, and on-time delivery service remained within tolerance to goal.
About the Solution Provider: BluJay Solutions helps companies around the world achieve excellence in logistics and trade compliance — it’s in our DNA. Through a blend of Data, Networks, and Applications, delivered in the BluJay Way, our DNA platform powers the Frictionless Supply Chain for thousands of the world’s leading manufacturers, retailers, distributors, freight forwarders, customs brokers, carriers, and logistics service providers.
