Automated locker technology is becoming a key aspect of the "click-and-collect" trend in e-commerce retailing. Kent Savage, chief executive officer with Apex Supply Chain Technologies, explains why the concept's time has come.
Many vital infrastructure projects struggle to progress beyond the concept stage because project preparation is such a costly, complex and risky undertaking. The difficulty is particularly acute in Africa, where projects encounter frequent challenges related to capabilities, the regulatory environment, project governance and financial resources.
Customers expect e-commerce retailers to provide free shipping and returns. Robert Escobar, vice president of operations with Gwynnie Bee, talks about the challenges that his company faces in meeting those demands.
The focus on "last-mile" delivery has sharpened significantly in recent years. Henrik Moos, founder and chief business development officer of Swipbox, explains why. And he describes the concept of parcel lockers for consumer pickups.
Fifty-six percent of U.S. business owners say having early payment options from their customers is a critically important business partnership consideration.
Many mid-sized U.S. cities and other areas now make attractive alternatives to India and other offshore locations for companies considering consolidating finance, IT and other business services operations for shared service or global business services centers, according to new research from The Hackett Group.
Steve Lovejoy, senior vice president for the Starbucks global supply chain, discusses initiatives that the company has under way to meet the "whenever, wherever" demands of today's consumers as well as projects aimed at understanding the consumer of tomorrow.