Challenge: The transportation services group of a leading 3PL customer with operations in all time zones was experiencing process issues with using a fleet management system in multiple databases to manage brokerage, transportation, and freight pay and audit services of their customers.
Challenge: A leading manufacturer for the automotive sector was faced with challenges in their shipping operations. They were performing pick/pack process within the ERP system and final shipping/ manifesting using 3rd party black-box systems.
Challenge: Highly complex processes in global sourcing of customer goods require the right tools to perpetually monitor and optimize them. A single version of the truth can only be achieved through collaboration with all different partners in the value chain.
Challenge: A major computer manufacturer moves fully-loaded server racks, data storage and accessories into data centers. Even cosmetic damage to cartons is reason to refuse delivery. Therefore, the customer was paying $1 million annually in extra cargo liability coverage. They required a logistics supplier that could provide extra attention to their high-value, delicate commodities.
Challenge: You can have the greatest system in the world tuned to maximum performance and the implementation could be disastrous if end users haven't been a part of the project and feel like they've had a system thrown at them. For a large, high tech company, over 40 distinct business processes needed to be developed or revamped and coordinated with the WMS.