IDV Solutions LLC has launched a new pair of modules to help companies assess risk events and analyze trends through the vendor's Visual Command Center software.

DHL is now utilizing helicopters to deliver letters and packages of up to 650 pounds in downtown Chicago.

Xerox Corp. has developed the Workflow Automation Solution for Supply Chain Optimization for retailers.

Getting customers whatever they need whenever they need it, and as quickly as they expect it, has become easier. Yet the returns process has some retailers winning and others floundering.

Investments into sourcing operations are paying off substantially for retailers, grocers and restaurants, according to an industry survey of procurement executives and practitioners, conducted by Intesource. Sixty-two percent of the procurement and sourcing professionals surveyed report their sourcing strategy has a direct and positive impact on company margins, profitability, working capital and cash flow.