IBM has expanded its portfolio of cloud-based applications and cognitive technologies to enhance customer interactions.

Struggling to determine whether there's forced labor lurking in your supply chain? There are some new tools available to help you do it.

Forced labor continues to be a serious issue in global supply chains today - and it's extremely tough to root out.

The fashion industry is undergoing the biggest change since the industrial revolution: Today's consumers prize instant convenience and authenticity. They want innovative new products, instantaneous information, to comparison shop, to easily return items that don't fit, and always get the best deal.

Keeping online buyers happy is easy. All you have to do is flood the channel with so much inventory that you're never out of stock. And probably go out of business in the process.