Amazon. To the customer the word is synonymous with low prices, unlimited assortment, and fast and free shipping. To retailers it is a constant reminder that the retail landscape has been forever changed and they need to adopt to keep pace or be left on the outside looking in.
In the e-commerce market, smart money remains in cross-border trade - but American businesses are largely missing out, according to tandem reports by UPS.
When did fake news become a thing? And how did the retail industry find itself in the middle of it? This month, we've been subjected to "The Retail Apocalypse," news that Sears' problems were all the fault of the media and this week, to quote John Oliver, "Now this."
Harley-Davidson of New York City gambled that artificial intelligence would be the best way to drive the retailer's ad campaigns - and hit it big, the retailer says.
More than 90 percent of Generation Z says that a strong Wi-Fi signal is important to them and their overall shopping experience, according to a survey conducted by HRC Retail Advisory (HRC), a retail advisory firm. Emerging in-store technologies and positive social media feedback are among the top priorities for both Generation Z and Millennial consumers.
Global e-commerce was worth $1.9tr in 2016 - sustaining double-digit gains year-on-year. Many tech companies are now capitalizing on growth by providing merchant services to e-commerce businesses.
Economist Milton Friedman once said that "the social responsibility of business is to increase its profits." But then again, Friedman spent his entire career in academia - not manufacturing.