Companies from Tesla Inc. to Walmart Inc. are expanding operations in the world’s second-biggest economy — helping offset the departure of goods manufacturers that have had to rethink supply chains after U.S. tariffs made their products more expensive.
Digital transformation within the supply chain is well underway. But consumer-products companies are lagging many other industries in progressing toward that goal.
The meteoric rise of business-to-consumer retail e-commerce has sent shock waves throughout the industry. Now, the impact is reverberating beyond Amazon and eBay to affect business-to-business companies everywhere.
From a retailer’s perspective, all satisfied customers are alike. But those returning an item are likely unhappy for a range of reasons — and it’s increasingly crucial to know what those are.
The past decade has seen a monumental shift in the requirements placed on distribution centers. As customers continue to trend toward online sales and demand faster delivery times, retailers and wholesalers are feeling the pressure.
Your parcel shipping operations are unique, and so too are the transportation management systems for parcel shipping in the market — each with enough features and functionality to confuse even the most seasoned industry expert looking to implement a new solution.
In order to reduce costs and increase customer satisfaction, retailers need to take a more detailed look at why returns happen and what are the options for dealing with them.
The explosion of e-commerce has caused shippers and carriers to increase their focus on last-mile delivery. Marc Levin, chief commercial officer with Cargomatic, explains how they're coping.
