What does it take to develop an omnichannel road map? Joe Dunlap, senior director of supply-chain services with Fortna, lays out the steps that companies need to take. And he explains why the omnichannel is not for everyone.

Novigo, a consultancy focused on SAP supply-chain execution, is opening its sixth international office, in Miami, Fla.

Research suggests that 83 percent of global private label supply chain executives say supply chain transparency impacts productivity and overall consumer confidence. However, it also found that 43 percent of organizations are still using offline methods, like Excel documents and the telephone, to communicate with supply chain partners.