Challenge: A global consumer electronics company asked its transportation department to evaluate — and potentially take over — its outsourced operations. The company’s logistics provider had grown complacent, as outdated agreement terms failed to include performance incentives.
Challenge: Habitually late deliveries from a New York-based costume manufacturer caused a number of Canadian retailers to drop the product line. The manufacturer faced withdrawing from the Canadian market altogether.
Logistics planners need to know what’s going on in their network, from the current degree of service to costs and performance demands. A simple Microsoft Excel-based tool can help keep everything in view.
For years, freight forwarding companies have handled shipment bookings, rate comparisons and tracking services that are now offered by most online marketplaces. Where does that leave the middlemen of the freight world?