Challenge: Due to the COVID-19 outbreak, a U.S. restaurant chain faced unprecedented factors and unknowns, creating product volatility within its supply chain.
Challenge: A large U.S. food producer was incurring sizable on-time, in-full delivery fines due to late deliveries to a large retailer. The producer’s objective was to contract a dedicated carrier that could provide 97% on-time delivery out of its highest-volume distribution center — moving its overall on-time delivery metric into acceptable range and avoiding costly penalties.
Demand for cold-storage space has surged after bars, restaurants and sports venues closed, leaving their suppliers hunting for new customers or somewhere to store the unsold food. Products like vegetables and meat that are usually sold fresh are now competing with frozen food staples for the same storage space.
FedEx and Microsoft are teaming up to provide commercial shipping customers with early warnings of delays from weather, traffic and other mishaps, giving the courier and the software maker another weapon as each competes with Amazon.
Working from home, employees may be wasting time and money mailing contracts to customers, sending samples to prospects or managing even routine shipments — while businesses quickly lose enterprise visibility. A cloud-based multi-carrier management solution can help maintain centralized control.