Many companies unintentionally have created departmental silos within their organizations. Information and products go back and forth between the different functional areas, but the customer is often missing from the process. When lean supply chain strategies, which focus on eliminating waste, are implemented, once again the customer is often times left out. Instead of focusing on the client, the company focuses internally to improve processes. Research shows that undertaking a lean supply chain journey that extends outside the four walls of the organization significantly improves the customer experience, company productivity and the bottom line. - Eric Lail, VP, Continuous Improvement and Client Services, Transportation Insight

While planning a global high-tech product launch can seem daunting, working with your company's stakeholders and outside partners from the earliest stages can help ensure success.

In her August 2013 report, SUPPLY CHAIN TALENT: THE MISSING LINK IN YOUR FUTURE? Supply Chain Insights' Lora Cecere noted that "Companies are feeling the pain of open positions... The talent shortage is greatest for middle-management positions."

With warehousing and logistics operations in numerous countries, Greg McKinley of InComm shares his experience and advice on how to select a reliable in-country vendor.

Moving a box from A to B is much the same in any country, but paperwork, processes, terminology and regulations vary greatly, presenting a barrier to global TMS rollouts. Elie Hiller of Transwide discusses ways to meet this challenge.

Product lifecycle management and line extensions are vital to companies operating in the high-tech industry, perhaps more so than any other industry. However, while many high-tech executives believe they are industry experts in regards to product innovation, confidence wanes in their ability to manage other parts of the product lifecycle, particularly when it comes to managing global product launches.

Analyst Insight: Service providers are blending services across consulting, technology and outsourcing to deliver ongoing operational capabilities to supply chain organizations. Bundling multiple services for a client is not unusual or new. For at least the past five years, providers with multiple service lines have been presenting bundled services to clients. - Michael Dominy, Research Director, Gartner

More than a third of manufacturing firms in the small and mid-sized business (SMB) sector expect the economy to strengthen in the coming six months, while nearly half expect it to remain the same, according to the results of the second annual Sage Manufacturing Survey announced by Sage North America. Respondents also anticipate an increase in orders, production and exports.