Steve Rubinson, director of global trade compliance at JohnsonDiversey Inc., which markets environmentally friendly cleaning products, discusses how to manage the risk of delays related to adhering to trade regulations, and how cultural differences impact global businesses.

Smaller, regional less-than-truckload motor carriers need to leverage technology to remain competitive with larger competitors, says Rick Berryman, vice president-business development for ROADVision Systems. Using the internet to enable shippers to perform such self-service actions as making pickup and delivery appointments, requesting quotes and tracking shipments is something all carriers can do with minimum investment, he says.

Transportation brokers play an important role in the supply chain, but they often do not receive the respect they deserve, says Robert Voltmann, president and CEO of the Transportation Intermediaries Association.