“The end-to-end supply chain” has been a buzzphrase for decades. Is it finally becoming a reality?

Paulette Frank, worldwide vice president for environmental health, safety and sustainability with Johnson & Johnson, describes the ambitious supplier sustainability initiative being undertaken by the global healthcare and consumer products giant.

The old days of the Quality movement seem quaint in retrospect: the banners, the slogans, the prizes and team-building events. Today, quality management is all about information — or, more to the point, how to keep from getting buried in it.