Tammy Bliss recently left a career with Fortune 500 companies to become an entrepreneur. These two worlds share many challenges, including finding and keeping talented employees, she says. Bliss also discusses her new company, ConversionR, which promotes reuse of cardboard cartons.
Redbox has an unusual supply chain, with 10 new product introductions a week and no replenishments. An algorithm effectively allocates new DVD's among 43,000 kiosks, but this allocation is quickly skewed when customers use different kiosks to rent and return. Matt James, vice president, explains how the company solves this problem.
Getting customers whatever they need whenever they need it, and as quickly as they expect it, has become easier. Yet the returns process has some retailers winning and others floundering.
Retailers worldwide lose a staggering $1.75tr annually due to the cost of overstocks, out-of-stocks and needless returns, according to research released from retail analyst firm IHL Group, commissioned by OrderDynamics, a Big Data prescriptive analytics software company.
Luxottica Group, a global luxury sunglass and eyeglass company, reports that it has improved quality, as well as the efficiency of its receiving, quality-inspection and subsequent re-stocking of returned products, by between 30 and 50 percent, by deploying a Near Field Communication RFID system. The solution employs an NFC dangle tag attached to each frame, and software that enables workers to view data about the item, and to update its status via NFC-enabled tablets.
A report from The Boston Consulting Group and the World Gold Council analyses the economic drivers of the global gold recycling market and highlights important future industry trends, including a shift in concentration of gold recycling from west to east, increased difficulty in obtaining gold from electronic products as less is used in modern devices, and potential consolidation within the recycling industry across the entire value chain.
The latest news, analysis, services and systems regarding reverse logistics and its impact on global supply chains. Today’s companies are refurbishing and recycling more goods and managing more product returns than ever before thanks, in part, to the boom in e-commerce. New technologies for reverse fulfillment are transforming the way companies provide customer support - and allowing them to stay ahead of the competition in their industries. As these services continue to evolve, businesses are discovering new ways to increase efficiency and cut costs. Learn how companies are using reverse logistics solutions to power their supply chains.
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