Service Parts Management

Red Star Traders Takes Control of Import Supply Chain

June 15, 2012

Lenny Vainberg, Managing Principal, Red Star Traders

IFS Debuts Version 8 of ERP Suite for Manufacturing Industries

June 8, 2012

IFS, a vendor of enterprise resource planning (ERP) systems based on service-oriented architecture (SOA) technology, has developed IFS Applications 8, the latest version of its offering for manufacturing industries.

IAG Cargo Launches Small-Freight Collection Service in U.S.

June 6, 2012

IAG Cargo

IAG Cargo, the product of a merger between British Airways World Cargo and Iberia Cargo, has begun a complimentary trial service for the collection of small freight shipments in the U.S.

Flash Europe Acquires Express Logistics Provider Roberts Europe

June 5, 2012

Flash Europe International S.A.

Flash Europe International S.A., a specialist in expedited freight transportation, has acquired Roberts Europe, a longtime logistics provider based at Maastricht Airport in the Netherlands.

Coping With Complexity in the Service Parts Supply Chain

May 18, 2012

John Reichert, WMS Product Marketing Manager, TECSYS

Seeing the Bigger Picture Through Service Lifecycle Management

May 4, 2012

Mark Vigoroso, Senior Vice President, Global Marketing & Alliances, Servigistics

Back in the 1990s there was a popular series of picture books with an unusual twist. When you looked at the pictures on the surface you would see an intricate two-dimensional image that was mildly interesting. But if you learned how to look past the surface, suddenly a much richer and deeper three-dimensional image would reveal itself. Seeing it took extra work - some people would get very frustrated when they couldn't get it to appear - but the reward made it worth the effort.

Addressing Today's Logistics Challenges in Brazil

April 9, 2012

SupplyChainBrain

Establishing a local command center, carefully defining and addressing such information requirements as product descriptions, then setting up efficient supply chain lanes are three critical factors to success in Brazil, says John Miller, senior vice president, global business development, Flash Global Logistics. Moreover, the same formula often can be applied throughout Latin America.

Lufthansa Cargo Launches New Express Service for Urgent Shipments

April 3, 2012

Lufthansa Cargo AG

Lufthansa Cargo AG has created a new express service for the most urgent shipments. Dubbed Courier.Solutions, the offering provides shippers with the carrier's fastest transit and shortest delivery times. It is supplemented by constant surveillance and custody of consignments.

Flash Global Moves Into New Parts D.C. at Chicago's O'Hare Airport

March 28, 2012

Flash Global

Flash Global, a provider of services for critical parts and products, has moved into its new Flagship Parts Distribution Center at Chicago's O'Hare International Airport.

Logistics and Parts Just Can't Go Their Separate Ways

March 21, 2012

SupplyChainBrain

Analyst Insight: The top strategic action tied to improving parts management for service and support organizations in a recent Aberdeen research study on service parts logistics was to integrate service parts planning, forecasting and execution with overall logistics functions (i.e., procurement, supply chain management, inventory management) to ensure the delivery of the right part to the end customer when an asset goes down or is not operating at full efficiency. - Aly Pinder Jr., senior research associate, Aberdeen Group

Service Parts Management

The latest news, analysis, services and systems regarding service parts management and its impact on global supply chains. Today’s companies provide support services and parts for years after an initial product sale, and post-sale service can be key to securing customer loyalty and maintaining competitive differentiation. New technologies are allowing companies to increase forecast accuracy for service parts, reduce excess or obsolete spare parts inventory and enhance scrapping programs across all industries. As these services continue to evolve, businesses are discovering new ways to increase efficiency and cut costs. Learn how companies are using service parts management solutions to power their supply chains.